Secure Online Ordering and Secure Order Forms:

http://avalonusa.com/ordering.htm

Secure Order Status Form - only after your order has been mailed in with payment:

https://avalonusa.com/orderstatusform.htm
Copy and paste a copy of your Order email in the Form with your questions.

EMAILING NOTES:

In order for us to serve you faster, please reply to the entire email message that we
emailed to you, with your reply, so that we may address your: email, questions, order, order
changes, order confirmations, and etc...

Replying to a email?:

Here are a few tips on how to reply to and with a email message.
Especially for AOL users due to the limitations of your email software.
IF YOUR REPLY BUTTON DOES NOT PASTE THE ENTIRE EMAIL MESSAGE ON THE BODY
OF THE NEW EMAIL MESSAGE.
1. Highlight text.
2. Then CTRL + C = Copy the text
3. Then in the body of the email message CTRL + V = Paste.

AvalonUSA.com's ~ Email filtering notes: *If :

~ you are on our spam list as a spammer ~
~ your email address is listed on any of the DNS spammers black list servers that we use ~
~ you send any Email with Email attachments ~
~ you send any Email with viruses ~
~ you Email with ALL CAPS TYPING ~ NOTE Internet etiquette: ALL CAPS TYPING is
considered shouting and rude.
~ you email Repetitive Email to this web site ~
~ you email Repetitive Spam / Solicitation Email to this web site ~
~ Language content : Explicit vocabulary, obscene and offensive words or vocabulary ~
: most likely your email address will be filtered as a spammer, blacklisted, and deleted.
all future emails after being added to our Filters black list will automatically be blocked,
filtered and deleted.
*If you are not a spammer and are blocked and blacklisted from sending email to this web site with
your current email address - suggest try another..
And read our NO Spam Policy below.

Free Downloads:

Download: Eudora Email Software
http://eudora.com
Download: Mailwasher Email filtering Software:

RMA # policy and form?: 

Returns Department RMA Form: http://avalonusa.com/ordering.htm
with your order information and the reason for the exchange.

For Order Damages & or Shortages, please read:

http://avalonusa.com/ordering.htm

Website Questions & problems relating to links, forms, and technical problems only:

Please visit our Tech Support FAQ page http://avalonusa.com/tech.htm
Or please fill out the Secure Online Tech Support Form:
https://avalonusa.com/techsupportform.htm
NOTE: Anything other then web site technical problems will be filtered out and deleted.
NOTE: IF YOU SEND COMMERCIAL SOLICITATION, YOUR EMAIL ADDRESS AND
WEB SITE WILL BE BLACKLISTED AND REPORTED TO YOUR ISP.

NO SPAM POLICY:

*NOTE: Anyone caught spamming, solicitation, or viruses found in any of our forms
will be reported to your ISP as spamming and web site tampering, and/or to their
or your hosting company.
We will also report you to the proper authorities and take legal action.
Your email address will be blacklisted from sending email to this web site, also
note other entities may use our blacklisted filtering email list.

*NOTE: We DO NOT send out any unsolicited email = spam from AvalonUSA.com or have
anyone spam on AvalonUSA.com's behalf. If anyone receives a spam email with a
forged header with our name in it, please copy it and paste it in the comment field in the
Secure Online Tech Support Form 
https://avalonusa.com/techsupportform.htm
and submit it so we may track it back to the source and file a complaint against the violator/violators.